About Us

Who we are

The mission of the National Center for Ease of Use of Community-Based Services is to advance policy and practice solutions that improve the ease of use of community-based services for families with a child with special health care needs (CSHCN). It is one of six national centers addressing the core outcome measures for success in serving CYSHCN and is an Opening Doors Initiative.

The goals of the Center are to:

  • Develop a Community of Practice Network in community-based services to promote peer-to-peer TA across states
  • Document activities and recognize leading communities advancing the ease of use of community based services
  • Promote partnerships with Title V and CSHCN directors, families and providers to identify and assess new solutions and inform members of the Maternal and Child Health community.

The Center will promote outreach activities to all families of CSHCN, identify solutions to access barriers such as labor shortages and competencies to serve CSHCN, and promote the use of continuous quality improvement efforts that include family perspectives on ease of use domains such as universality, access, affordability, and value.

We are located at the Institute for Community Inclusion (ICI) at the University of Massachusetts, Boston (UMass-Boston) and funded by the Maternal and Child Health Bureau (MCHB), Health Resources and Services Administration (HRSA) and the National Institute on Disability Rehabilitation and Research (NIDRR), and U.S. Department of Education.